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Our Approach


At Intelligent Luxury Service, we recognise the uniqueness and different needs of each collaboration we embark on. Each partnership is handled like a priceless art piece and treated with utmost exclusivity, professionalism and dedication.


It is our key objective to make a positive difference in all that we do. The sweetest reward for us? The trusting and fulfilling relationship established which we take pride in and cherish so very much. 

The way we do it:

  • Focus on luxury hospitality

  • Meaningful collaboration with well-defined deliverables

  • Benchmark against relevant international luxury service standards while retaining/developing your brand’s unique service DNA

  • No one-size fits all: fully customised content, format and delivery 

  • Creative yet practical

  • Total discretion and integrity at every step of the way

 "You have taught us how to dance and to enjoy it. Even for those who usually don't dance, they are now dancing beautifully."

~  Management of The Leading Hotels of the World (LHW) property in Indian Ocean.

(Seminar and workshops - Delivering Impressive Service & Service Excellence modules)

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