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The Storyteller's Blog:

 

Read our blog (www.servicebankmoments.blogspot.com) on service encounters with hotels, retail boutiques, dining establishments, airlines and more.

Through the lenses of keen observation and a curious mind, we hope that these anecdotes and stories will help provide a sprinkle of inspiration on how we can all do better, be better. 

"Making guests, clients and customers happy is not your ultimate goal.  It is the by-product of doing things in a way that you yourself are proud of."

~The Storyteller

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